I l earned earlier in my career that being charismatic can take you locales plus have people do things for you or with you, but i have been an a/c expert in the a/c business for about 8 years now, plus I enjoy it, however during my first year, I took a purchaser service course that trained me to talk to customers while keeping in mind that they do not suppose more about a/c plus might ask deranged questions about a/c systems plus need careful explanations.
The training has caused me to make friends with a lot of my customers, love Mama Anita, but he owns a pie shop plus makes some of the best pies I have ever had. I once took my air conditioner rep colleagues to the shop after a task, plus they thoroughly loved the pies. I met Mama Anita a couple of years ago when I did his a/c replacement, then every one of us have been friends ever since, plus he calls me whenever he needs help with his cooling equipment. She called me Last week complaining that his heat pump was making some untypical noise that kept his awake at night. She also said the air quality differed from when I did the a/c tune-up numerous weeks ago. I busy a/c repairs, plus all of us set off to his house. Dirty a/c filters were the cause of the untypical noise plus the bad air quality. The cooling specialist got HEPA filters all of us installed for Mama Anita, who had no clue about the improving cooling technology taking over the industry! As was the custom for Mama Anita, he provided us pie plus lemonade after all of us restored his cooling product. Every one of us chatted with his for a while before proceeding to the next task.