I was curious as to what the Heating, Ventilation, and Air Conditioning serviceman was doing to our air conditioning unit.
He’d been outside for nearly an hour and I hadn’t seen him do anything but talk on his cellphone.
I went outside to ask him if he was going to work on the air conditioner or just talk to it all afternoon. He instructed me to walk in this direction, which I did. I waved my arms and duck-walked with him all the way to the service van. He gave me a look that would have made anyone else sick, but not me. I explained that I was only doing what he said, and he rolled his eyes. He showed me the fan motor and informed me that it was broken. He was on the phone with the Heating, Ventilation, and Air Conditioning company. He was trying to figure out if the shop had a current fan motor or if they needed to order one. He had no idea there would be a charge because he discovered the broken fan motor while servicing the air conditioning unit. Fortunately for us, I had obtained a service and repair agreement on the entire Heating, Ventilation, and A/C system when I purchased the current furnace last year. He said it would take a few days to get the current fan motor, but it should be fine for the next ten years, which is the life of the air conditioning unit. I apologized for being a jerk and for doubting that he was working. He laughed and stated that he would have done the same thing.