I called the manager, and told him he had to come down here immediately
When I was moving, I had to put the house furnishings into storage while waiting for the moving truck. My house sold immediately, and I was living in a hotel for a month. My main concern with the storage unit was whether it had climate control. My clothing and personal items were all that were staying with me. Everything else was going to be in the storage unit. I asked if there was climate control when I rented the unit. I knew how hot and humid it would be in the storage unit without climate control. I didn’t want my furniture to mold or mildew. The person who was at the counter assured me they had excellent climate control, and my belongings were safe, but I was hesitant. I asked about insurance on my property. I was willing to pay extra for insurance. She showed me a clause in their contract that guaranteed full replacement of my property if there was any damage from the lack of climate control. A month later, I was with the movers when they went to the storage unit to load my property. I was shocked when I opened the store, only to have extreme heat and humidity blow into my face. It was hotter inside the storage unit than it was inside. I called the manager, and told him he had to come down here immediately. They followed through with paying for my damaged furniture, but now I had to buy a new bedroom set, mattresses, carpets, chairs, sofa, and my winter clothing. The only things not ruined were those that were metal, and hidden beneath other items.