The storage component was supposed to be climate controlled.

When I was moving, I had to put the home furnishings into storage while waiting for the moving truck.

My home sold instantly, & I was residing in a hotel for a month.

My main problem with the storage component was whether it had climate control. My clothing & personal items were all that were staying with me, then everything else was going to be in the storage unit. I asked if there was climate control when I rented the unit. I knew how tepid & humid it would be in the storage component without climate control. I didn’t want my furniture to mold or mildew. The person who was at the counter assured me they had excellent climate control, & my belongings were safe, but I was hesitant. I asked about insurance on my property. I was willing to pay extra for insurance. She showed me a clause in their contract that guaranteed full replacement of my home if there was any detriment from the lack of climate control. A month later, I was with the movers when they went to the storage component to load my property. I was shocked when I opened the store, only to have extreme heat & humidity blow into my face. It was hotter inside the storage component than it was inside. I called the manager, & told him he had to come down here instantly. They followed through with paying for my detrimentd furniture, but now I had to buy a new study room set, mattresses, carpets, chairs, sofa, & my winter clothing. The only things not ruined were those that were metal, & hidden beneath other items.

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