Mistaken identity during a new a/c replacement

Everybody at labor calls me Billie.

When I was a new corporation, nobody who initially heard Billie thought it was a man.

My colleagues took a little bit of getting used to the name. The most recent incident was when I was installing a ductless heat pump. It was a last-minute assignment since the cooling specialist who was supposed to head the replacement process had a last-minute emergency. Every one of us informed the homeowner about the matter, in addition to he had no problem with the last-minute change. Every one of us told him that Billie would be the cooling expert on the job. During the replacement, he came to me in addition to asked if I could direct him to Billie. I just chuckled in addition to told him that I was Billie, in addition to the expression on his face was one that I was used to, however it always made me smile to see the shock. He went ahead to tell me that he had not met any man who was an HVAC serviceman or taking section in the groundwork in the HVAC business. He apologized for the misunderstanding, in addition to all of us decided to go ahead to have our briefing on the mini chop a/c replacement. His sibling accompanied him. The sibling had a few questions for me that he needed. He told me he knew the way around the ductwork in addition to his digital control unit, in addition to I even did duct sealing when I detected a leak in the air duct. He was, however, having problems with the temperature control plan in addition to asked if I could offer our services once I finished with the new a/c install. He also needed me to set up a zone control plan in addition to a/c tune-ups to improve air quality.

 

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