If you watch TV in the last 20 years you’ve probably heard of Angie’s List.
This is supposedly a local service that recommends high quality contractors and service professionals in your area based on users’ verified experiences.
However, I think that I should probably start a competing service that’s called Andy’s list. My list would only include all of the people that you shouldn’t hire for the job, because that’s generally who I wind up doing business with. I don’t know how to explain it, but I have a penchant for hiring the worst service professionals you can imagine. Most recently, this was the case when I attempted to retrofit my old Victorian home with brand new central heating and cooling. When I called out the nearest heating and cooling repair shop, I made sure that I checked all of their online reviews. All of their prior customers and that they had good experiences with the air quality control technicians and the advanced indoor air handling equipment that they specialized in. I thought that 200 5-star reviews was good enough evidence for me that the HVAC repair shop could handle my difficult heating and cooling repair job. Boy, was I wrong. The HVAC professional who showed up at my house seems like he had no idea what he was doing. As they were installing the ductwork throughout my historic walls, I heard a lot of terrifying banging and scratching. After days of supposedly installing my central heating and cooling system along with a smart thermostat, my home seems like it had less indoor air quality control than ever. After they went overtime and over budget with the entire HVAC project, I had to call another heating and cooling company to fix everything that they had botched. Wouldn’t you know, the next HVAC dealership didn’t do any better.